Windows Azure Pack / SMA: How to fix when some VM Clouds Automation Triggers does not work

In WAP VM Clouds provider, we are able to set trigger on different actions.

 

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Yesterday, in a new test environment, I had a problem that some of them would not trigger.

When I tested Subscription trigger, it worked fine, but none of the others worked.

 

Luckily I asked my MVP network for help, and fellow CDM MVP Stan showed me the path to the fix! (Check his blog here: http://www.systemcentercentral.com/author/slavizh/)

He said some actions are handled directly by WAP, and some are handled by SPF.

 

The SMA Web service has to use a valid certificate that is trusted by the SPF server!

 

It is described here https://technet.microsoft.com/en-us/library/dn457800.aspx

 

“For VM Clouds to trigger runbooks in Service Management Automation, the Service Management Automation web service certificate must be trusted on the computer running Service Provider Foundation. “


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