VIP Users Part 2 or how to synchronize group membership from AD to SCSM

Dealing with VIP users is a common practice within Service Management. This old blogpost explains a very good approach to mark VIP users in SCSM as VIP users. We simply extend the User class with an extra boolean property (true/false) and we then expose that property on the Incident right under the Affected User. That […]

Category: Powershell, Service Management Automation, Service Manager  |  2 Comments

Windows Azure Pack / SMA: How to fix when some VM Clouds Automation Triggers does not work

In WAP VM Clouds provider, we are able to set trigger on different actions.   Yesterday, in a new test environment, I had a problem that some of them would not trigger. When I tested Subscription trigger, it worked fine, but none of the others worked.   Luckily I asked my MVP network for help, […]

Category: Orchestrator / Opalis, Service Management Automation, Service Management Automation, Windows Azure Pack  |  1 Comment

Automation / SCO / SCSM Tip: Always retry when trying to update an items or any other action in external systems (how to use looping)!

In my work on automating system center service manager, I have learned my lessons! On my blog i want to share bits of my experiences so that hopefully you do not hit the same issues in your automation.   TIP! Always retry your actions when trying to update an item in service manager and it […]

Category: Orchestrator / Opalis, Service Management Automation, Service Manager  |  Comment

Service Management Automation: Runbook/Workflow for completing a SCSM SMA Runbook Activity

Almost christmas!   Today brings another example for handling Service Manager in in Service Management Automation (SMA), a part for Windows Azure Pack. More info: http://aka.ms/introToSMA SMA is based on PowerShell workflow, so this could be used in other scenarios than within SMA. This example is a runbook I use to complete an activity in […]

Category: Orchestrator / Opalis, Service Management Automation  |  Comment

Service Management Automation: Runbook/Workflow for getting selected object(s) in an SCSM Request Offering Query Result Question

Hello Everyone! Today It is my turn to write in the Coretech christmas calendar! Currently I am working a lot in Service Management Automation (SMA), a part for Windows Azure Pack. More info: http://aka.ms/introToSMA SMA is based on PowerShell workflow, so this could be used in other scenarios than within SMA. The first example i […]

Category: Orchestrator / Opalis, Service Management Automation, Windows Azure Pack  |  1 Comment

Service Management Automation: SMA Toolkit Released!

Microsoft has collected all of their SMA tools into one tookit called “SMART”   Info from their technet gallery item: The SMA Runbook Toolkit (SMART) is a collection of Service Management Automation (SMA) related tools. They are all PowerShell-based and provided as samples, to help achieve the following tasks:   Visualization and Dependency Mapping Tool […]

Category: Service Management Automation, Windows Azure Pack  |  Comment

PowerShell Deployment Toolkit: Windows Azure Pack install fails

I am a big fan of PDT but I have been trying to install Windows Azure Pack and the complete system center using PowerShell Deployment Toolkit Using the newest version (currently version 2.64.2611) it fails installing the Windows Azure Pack components! Luckily i found the error: Use a password for the installer user that follows […]

Category: Powershell, Windows Azure Pack  |  2 Comments

New 3-day Workshop: Windows Azure Pack: Mastering Service Management Automation (SMA)

I am currently in development of my new mastering class in SMA. Here is the detailed info and upcoming dates Title Windows Azure Pack – Mastering Service Management Automation Days 3 Level 300 Trainer Jakob Gottlieb Svendsen, Cloud & Data Center MVP. Email: jgs@coretech.dk MVP Profile: https://mvp.microsoft.com/en-us/mvp/Jakob%20Gottlieb%20Svendsen-5000333 Blog: http://blog.coretech.dk/jgs Summary Go from A to Z […]

Category: Service Management Automation, Windows Azure Pack  |  1 Comment

PowerShell/SMA/WAP: Controlling LEGO Mindstorms EV3 from PowerShell/SMA Runbook – Part 1 – The Runbook

A few weeks ago i posted the video about my demo of the LEGO Mindstorms robot, controlled by a Runbook inside the Service Management Automation section of Windows Azure Pack The video has been seen by many people and i have gotten so much great feedback! Multiple people have asked me of “How did you […]

Category: Service Management Automation, Windows Azure Pack  |  2 Comments

SCO2012/WAP/SMA: VIDEO – Integrating a LEGO Mindstorms Robot using SMA/PowerShell

By request I have uploaded the short video of my Windows Azure Pack & Service Management Automation (SMA) Demo this friday!     URL: http://youtu.be/1Al-dY-DHlw   Robot is LIVE at about 02:30 !! From the creators of Coretech Coffee Monitor , here comes a short movie of the demo of how to integrate LEGO Mindstorms […]

Category: Orchestrator / Opalis, Service Management Automation, System Center Orchestrator 2012, Windows Azure Pack  |  1 Comment