Kent Agerlund

About Kent Agerlund

Microsoft Regional Director, Enterprise Mobility MVP. Microsoft Certified Trainer and Principal consultant. I have been working with Enterprise client management since 1992. Co-founder of System Center User Group Denmark in 2009.

Certified MCITP: Enterprise Administrator, MCSA+Messaing, and much more.

Member of: Microsoft Denmark System Center Partner Expert Team The Danish Technet Influencers program System Center Influencers Program.

Awarded MVP 2010 in Configuration Manager

Wauw, look what the Easter Bunny just mailed me: Dear Kent Agerlund, Congratulations! We are pleased to present you with the 2010 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in System Center Configuration Manager technical communities during the past year. The award really makes me proud and I’m honored to become part of the Configuration Manager MVP team. A team of people I really admire and respect for their dedication and knowledge. Spending all this time in the Configuration [...]

By | 2010-04-01T19:18:00+00:00 April 1st, 2010|Configuration Manager (SCCM), Personal|7 Comments

New version of Johan Arwidmark’s “Pretty Good Frontend” has been released

Johan has just released a new version of his Pretty Good Frontend which is a suburb frontend for your MDT and Configuration Manager image deployment solutions. The frontend is a free download and comes with a complete setup guide. Download the tool and Download the setup guide To Johan; keep up the great work. There is nothing like really cool utilities directly from the “masters”.

By | 2010-03-29T20:28:38+00:00 March 29th, 2010|Configuration Manager (SCCM), Tools|1 Comment

SQL Reporting Services and antivirus settings

Just installed and configured SQL Reporting Services 2008 with ConfigMgr. 2007 R2 SP2 this morning. Everything went smoothly except for one minor detail; I got an error in my mail subscription: Failure sending mail: The message could not be sent to the SMTP server. The transport error code was 0x800ccc15. The server response was not available After a little investigation it turned out that the McAfee firewall was causing the problem. From the local firewall log file we could see these entries: 3/22/2010 9:57:12 AM Blocked by port blocking rule C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe Anti-virus Standard Protection:Prevent mass mailing [...]

Shavlik now integrates with ConfigMgr. Software Updates

Most of you already have knowledge about the power of SCUP used together with ConfigMgr. System Center Custom Updates (SCUP) gives you the possibilities to include 3rd. party updates in your normal Configuration Manager software update deployments. One of the downsizes to SCUP is that it requires high level of knowledge about each update you want to distribute. Shavlik now offers ConfigMgr. Customers to subscribe to a very rich catalog of 3rd. party updates. Read more about the solution http://www.shavlik.com/scupdates.aspx and to see full list of updates supported - http://forum.shavlik.com/viewtopic.php?f=67&t=15901

By | 2010-03-06T11:09:13+00:00 March 6th, 2010|Configuration Manager (SCCM)|3 Comments

Hide software update notifications

When configuring software updates with ConfigMgr. one of the challenges that I run into the most; is hiding software update notifications from some clients while allowing a full notification on other computers. You can solve this challenge in two different ways. Hide all software update deployments and create a package that will display notifications on some clients Allow software update notifications and create a package that will remove the notification on some clients. Configure the Software Update Client Agent In this example I will allow software updates notifications on the agent.  Then i will create a package that removes the [...]

By | 2010-02-19T12:39:01+00:00 February 19th, 2010|Configuration Manager (SCCM)|0 Comments

Using the archive_reports.sms file to monitor inventory data

As you might know SMS/Configmgr; has some secret files that can change the way agents behave. One of the files is called archive_reports.sms. When you add this file to the inventory temp folder (\system32\ccm\inventory\temp\) it will prevent the inventory xml files from being deleted after they are send to the management point. This can be very useful when you want to track the size of each inventory file. In my screen dump you can see several xml file. I use this feature to spot the change in file size whenever I enable new classes in my sms_def.mof file (AI classes, [...]

By | 2010-02-09T18:58:44+00:00 February 9th, 2010|Configuration Manager (SCCM), General info|1 Comment

Distribution Manager – package status is install pending

Its Friday the weekend is coming up and what I don’t want is a day filled errors . On the other hand, errors can be a cool way to start the weekend – if you get them solved! The first 10 minutes at the customer site went according to my plan. I got some coffee and began to distribute a new package. The coffee was black and strong (which is good) but my package never made it to the distribution point (which is not good). The error The status in the console was stuck in Install Pending. I looked at [...]

By | 2010-01-29T18:42:56+00:00 January 29th, 2010|Configuration Manager (SCCM)|5 Comments

Software Updates – Waiting for another installation to complete

Looking at the compliance reports I see that most of updates are installing ok but some are constantly saying “Waiting for another installation to complete” The updates won’t install and end-users are constantly getting an error saying the another installation process is already running. It’s not another running process causing the problem, so restarting services won’t help. Information is stored in WMI and most likely is caused by an earlier installation that failed. To fix the problem – two solutions The drastic one – Repair WMI Log on to the client and stop the Windows Management Instrumentation Service – WMI [...]

By | 2010-01-17T08:26:55+00:00 January 17th, 2010|Configuration Manager (SCCM)|5 Comments

WEBdav fails on Windows server 2008 R2

Just spend a few hours this morning troubleshooting a new Configuration Manager 2007 SP2 R2 installation.  I started to search the Internet for a solution and didn’t really find any good blog entries. Found a few similar errors posted in the Technet forums and thought I would write a post on the subject. The errors After configuring the Management Point I started to receive these errors: Sitecomp.log: Component [SMS_MP_CONTROL_MANAGER] could not install correctly on server Servername. WebDAV on the Windows Longhorn server is not configured correctly. MPsetup.log <12-30-2009 09:00:07>  WebDAV settings is not setup appropriately <12-30-2009 09:00:07>  [Allow property queries [...]

By | 2009-12-30T11:31:10+00:00 December 30th, 2009|Configuration Manager (SCCM)|1 Comment

Disable Adobe Reader JavaScript

Adobe has just informed about a critical vulnerability in Adobe Reader 9.2 and earlier versions  - which is well… all Adobe Reader versions :-) An update to fix the vulnerability will be released mid January 2010. You can read the bulletin here - http://www.adobe.com/support/security/advisories/apsa09-07.html Disable Adobe Reader JavaScript manually 1. Launch Adobe Reader. 2. Select Edit>Preferences 3. Select the JavaScript Category 4. Uncheck the 'Enable Acrobat JavaScript' option 5. Click OK Disable Adobe Reader JavaScript with a configmgr. package 1. Create bat file with this entry reg add "HKCU\Software\Adobe\Acrobat Reader\9.0\JSPrefs" /v bEnableJS /d 0 /t REG_DWORD /F 2. Copy the [...]

By | 2009-12-18T14:56:30+00:00 December 18th, 2009|Configuration Manager (SCCM)|1 Comment

Coretech nominated to System Center Alliance Partner Program

Coretech has joined the list of Microsoft nominated System Center Alliance Program partners. We are proud to have received the nomination and will continue our effort to develop tailor-made System Center solutions for the fast growing System Center community and our many customers. For more information about the partner program go to http://www.microsoft.com/systemcenter/en/us/alliance-program-overview.aspx

By | 2009-12-17T14:23:57+00:00 December 17th, 2009|Configuration Manager (SCCM), General info|0 Comments

Links and notes from Mastering Configuration Manager 2007 R3 training (updated February, 17 2010)

 Websites:  http://www.microsoft.com/smserver/default.mspx - SMS 2003 homepage http://www.microsoft.com/systemcenter/en/us/default.aspx - System Center homepage http://social.technet.microsoft.com/Forums/en-US/category/configurationmanager/ - Configuration Manager News groups http://www.microsoft.com/events/series/technetmms.aspx?tab=webcasts&id=42364 - Configuration Manager webcasts http://www.microsoft.com/systemcenter/configurationmanager/en/us/default.aspx - Config Mgr. homepage http://www.myitforum.com/ - Great community http://www.smsexpert.com/ - Information about MOF editing http://www.1e.com/ - Config Mgr. addons http://blogs.technet.com/configmgrteam/default.aspx – System Center Config Mgr. team blog http://v-irtualization.com/tag/app-v/ – How to virtualize 3D games using the App V. sequencer http://technet.microsoft.com/en-us/library/bb892800.aspx – List of Configuration Manager log files http://blogs.technet.com/b/configurationmgr/archive/2010/11/30/configmgr-2007-antivirus-scan-and-exclusion-recommendations.aspx - ConfigMgr 2007 Antivirus Scan and Exclusion Recommendations http://blogs.technet.com/b/yasc/archive/2010/09/18/asset-intelligence-license-wizard-v1-4.aspx - Asset Intelligence License Wizard Tools: http://www.microsoft.com/technet/scriptcenter/tools/scripto2.mspx - Scriptomatic http://sourceforge.net/projects/smsclictr - Config Mgr Client Center http://www.myitforum.com/myITWiki/SCCMTools.ashx - SCCM Right click [...]

By | 2009-11-30T09:55:13+00:00 November 30th, 2009|Configuration Manager (SCCM)|2 Comments

Supporting ConfigMgr. workgroup clients

In order to successfully discover and install the ConfigMgr. clients on workgroup computers you need to configure a few settings. Configure a Server Locator Point Configure the proper client installation settings Configure the network discovery method Configure the Network access account Configure the client push installation account. Site Systems When you are working with clients that are not able to query the Active Directory services for ConfigMgr information you need to create a Server Locator Point – SLP. In my example I have one SLP a the central site. The SLP is used by the client during the site assignment [...]

By | 2009-11-02T09:41:20+00:00 November 2nd, 2009|Configuration Manager (SCCM)|4 Comments

Installing the ConfigMgr. SP2 client on Windows 7 and Windows 2008 R2

ConfigMgr. 2007 SP2 was released a few days ago and can be downloaded from - details.aspx-displaylang=en&FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140 To successfully install the service pack you need to start the upgrade from the central site and then upgrade child sites and administrator consoles. After the sites have been upgraded it’s time to upgrade the clients. You can use various methods to upgrade the client – check the Technet article for detailed information about the methods - http://technet.microsoft.com/en-us/library/bb694166.aspx One of the most commonly used methods is using a ConfigMgr. package to perform the upgrade. It works like a charm but when deploying the client [...]

By | 2009-10-24T16:39:43+00:00 October 24th, 2009|Configuration Manager (SCCM)|0 Comments

How to get registry information into hardware inventory

  When the hardware inventory agent is running it’s looking after values in the local WMI database on the client. By default WMI contains much valuable information that is “easy” to collect. But from time to time we need to gather information that’s not yet part of WMI. This post will guide you through the process of getting those information using a tool developed by Mark Cochrane. The ConfigMgr. files On the Configuration Manager Site server two files are used to control the hardware inventory data process: SMS_DEF.mof This file contains information about the WMI data classes used by hardware [...]

By | 2009-10-23T09:22:07+00:00 October 23rd, 2009|Configuration Manager (SCCM), General info|10 Comments

Query and report all workstations that haven’t rebooted the last 7 days

I recently got a very good question from a student – how can we check the workstations that haven’t restarted during the last 7 days. The intention is to automatically restart the computers. However not until the end-users have been contacted. For that reason I need to create a report and a query. The report The SQL statement Create a new empty report and copy this SQL code into the SQL statement box: [crayon-5a15623d0020f772560533/] The Query To use this in a query based collection or normal query paste this WQL into the query statement: [crayon-5a15623d0021e321843230/] This post was originally posted [...]

By | 2009-10-03T10:51:02+00:00 October 3rd, 2009|Configuration Manager (SCCM)|14 Comments

Status report for Software Update deployments

Spending some time in other communities often gives me a lot of good ideas to reports and queries. A little while ago in the System Center Technet community I stumbled over a very need report created by a user called Qu4rk. His report shows a status of each update deployment, with a count of the each possible software update states. The only thing I have changed (thanks to Claus) is a new column showing the compliant computers in %. I am not going to take any credit for the report as my work was very limited. But this report is [...]

By | 2009-09-21T09:43:54+00:00 September 21st, 2009|Configuration Manager (SCCM)|19 Comments

System Center User Group Meeting

The first SCUG user group meeting has just been announced over at SCUG.DK - http://scug.dk/content/Events.aspx. It’s going to be a very interesting day with some cool sessions hosted by no other than Mr. Wally Mead :-) Agenda 09:00 – 10:00  Breakfast and Registration 10:00 – 10:15  Welcome and introduction to SCUG.DK and SCUG.SE 10:15 – 11:15  To be announced 11:15 – 11:30  Break 11:30 – 12:30  What's new in Configuration Manager 2007 R3 (Wally Mead) 12:30 – 13:15  Break and Lunch 13:15 – 14:15  What's new in Configuration Manager 2007 SP2 (Wally Mead) 14:15 – 14:30  Break 14:30 – 15:30  [...]

By | 2009-09-18T14:14:17+00:00 September 18th, 2009|Events|0 Comments

How to remove Software updates from a deployment

From time to time you will need to remove one or more software updates from a deployment. To remove the update from the deployment you can: Identify the update by reviewing the updatesdeployment.log on one the clients. If the deployment process is visible, you can also identify the failure by looking at the Updates installation status. Remove the update from the Update Management list You can see which update lists the update is part of by looking at the updates properties in the Config Mgr. console Navigate to the Deployment Management node, select the Deployment management list. Select the update [...]

By | 2009-09-07T19:55:00+00:00 September 7th, 2009|Configuration Manager (SCCM)|0 Comments

Uninstall Microsoft Office 2007 applications with Configuration Manager

You can use several approaches when uninstalling Office 2007 applications. msiexec.exe /x {productcode} /qb Configure the setup.xml file and run setup with /unstall /config   Here are some examples of uninstall commands Office 2007 Visio Profesional: "\\Server\Microsoft Visio 2007\setup.exe" /uninstall VisPro /config .\VISPRO.WW\uninstall.xml Office 2007 Project Profesional: "\\Server\Microsoft Project 2007\setup.exe" /uninstall PrjPro /config .\PRJPRO.WW\uninstall.xml

By | 2009-08-27T20:01:06+00:00 August 27th, 2009|Packaging & Installation|9 Comments

Links and other usefull information from this week Configuration Manager for Helpdesk training (updated 28/04-2010)

Tools http://www.microsoft.com/technet/scriptcenter/tools/scripto2.mspx - Scriptomatic http://sourceforge.net/projects/smsclictr - Config Mgr Client Center http://www.myitforum.com/myITWiki/SCCMTools.ashx - SCCM Right click tools and more http://www.microsoft.com/downloads/details.aspx?FamilyId=04D26402-3199-48A3-AFA2-2DC0B40A73B6&displaylang=en – Microsoft Virtual PC 2007 http://www.microsoft.com/downloads/details.aspx?FamilyID=e0fadab7-0620-481d-a8b6-070001727c56&displaylang=en – ConfigMgr. 2007 evaluation VHD Other sites http://scug.dk/ – Danish community for System Center products http://support.microsoft.com/default.aspx/kb/555638 - List of Active Directory attributes names to be used in system and user discovery http://technet.microsoft.com/en-us/library/bb693476.aspx and http://technet.microsoft.com/en-us/library/bb632952.aspx - Where to configure AD system/User discovery attributes http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993 – Adobe customization wizard http://www.appdeploy.com/ – Information about software and deployment Troubleshooting software installations Check if the advertisement is received by the client. Open the exemgr.log and look for any installation errors. [...]

By | 2009-08-25T15:32:44+00:00 August 25th, 2009|Configuration Manager (SCCM)|0 Comments